I lead Enterprise Trust & Reliability at Multiverse, with responsibility for product strategy and delivery across trust engineering, commercial technology and integrations, reliability and operations, and migration. The team brings together around 20 people across Product, Engineering and Partnerships.
Senior Director of Product Management @ Multiverse
December 2025 - Present
London Area, United Kingdom (Hybrid)
- Own enterprise trust and compliance, customer integrations and technology partnerships.
- Set incident management and reliability standards, with out-of-hours incidents reduced by 52%.
- Lead the internal artificial intelligence platform, with approved tools and controls for evaluation and deployment.
For my earlier roles, see my employment history.